We ship our products worldwide. Hidden Visions is based in Gold Coast, Australia and all orders are shipped within 48 hours. Our hours of operation are between the 9am - 5pm Monday to Friday.
All deliveries will be sent via Sendle unless otherwise specified.
You will receive an email notification once your order has been shipped with a tracking number and delivery details.
Standard Shipping from $8.95 or FREE on orders over $100 (1 - 7 business days)
New Zealand from $23.95 (4 - 6 business days)
North America, Western Europe, Asia and the Pacific from $29.95 (6 - 13 business days)
Rest of the world from $34.95 (10 - 15 business days)
To calculate shipping costs use the shipping calculator on the cart page.
Import Liabilities and Taxes
We do not cover import liabilities that may be applied to you by your country. We will have no responsibility for any delays, duties or taxes that may occur through customs and therefore will be unable to accept any orders back as a result of the charges applied not being paid.
*NOTE: During our busy sale periods we may take 2 - 5 business days to dispatch your order. We are not responsible for lost, stolen, tampered with or carrier delayed packages.
For all other enquiries please contact our customer service team at: firstname.lastname@example.org